WHO ARE THEY AND WHAT THEY’RE LOOKING FOR// We are working with a leading sports organisation who are looking for a PR Manager to develop and initiate a strategic PR plan for the business. We are looking for an experienced individual who has a detailed understanding of the media industry as well as the PR industry. WHAT YOU’LL BE DOING// You’ll be responsible for the day-to-day PR output from the organisation, ensuring they secure coverage in regional, national and international media alongside a more strategic aim to the role in developing the annual plan. You will activate the internal communications strategy, working alongside all departments to ensure they are kept up to date with all PR activities. Using your excellent contacts within journalism you will seek to maintain close working relationships with key contacts. Identifying objectives for news coverage, you will seek to gain exposure in the press for these, monitoring them closely. To liaise and present to all members of the department to ensure they are fully briefed on all PR activity. Support the development of any programme in the business for all employees to ensure they understand their responsibilities when representing. Develop and plan PR activities and events that showcase the coverage of the company in a positive manner making sure there is no negatives. It is imperative to attend any meeting that is required by the Director of Communications and contribute to the development of the Communications Department. To exploit, maintain, contribute and develop systems currently used by the company. Give the Communications Department advice and guidance to ensure there is a consistent and timely response to all internal and external stakeholders. Any problems that occur to report it straight to the Director of Communications in case it may have an ongoing effect on the Communications Department. THE SKILLS & EXPERIENCE YOU NEED// Experience in a similar PR or Media role. The capability to produce new ideas within the organisation’s limitations You will have very good relationships with print and broadcast media contacts Exceptional interactive skills including proven experience of persuading individuals and decision makers at all levels. Remarkable written and verbal communication skills. Proven experience of developing and activating PR plans. The ability to create relationships with key stakeholders whether its internal or external as well as manage and maintain the connection. A track record of exceeding goals when meeting deadlines under high pressure. An ability to plan and think strategically. Pro-active approach to day to day issues. Please be aware this is a 9-month contract position. Please note that shortlisted candidates will be contacted within 72 hours of application and due to the volume of applications received, we are unable to provide specific feedback on unsuccessful applications.
Southend United Football Club is looking to recruit an experienced and skilled full-time Ticket Office Manager. WHAT WE ARE LOOKING FOR Reporting to the Head of Commercial, the Ticket Office Manager will be responsible for the efficient and smooth running of the ticket office with a vision to drive the operation forward and deliver a fast-moving, efficient department. PRIMARY RESPONSIBILITIES Working closely with the Commercial department to suggest, agree and implement ticket promotions and events to drive matchday attendances and revenues Overseeing and driving the quality and quantity of customer data on the ticketing system Supervising the process of selling matchday tickets (home and away) and season tickets Develop marketing strategies to deliver increasing season ticket and matchday ticket sales Liaise with other clubs to manage and assign ticket allocations for the sale of home and away tickets Managing and supervising Ticket Office staff, and organising recruitment and rotas for matchdays Ensuring quality training for all ticket office staff and keeping the office running smoothly Disability Liaison Officer, ensuring the club is compliant and driving improvements for disabled fans, ensuring training is received for staff where applicable. SKILLS / EXPERIENCE REQUIRED Have a background of working with IT systems and preferably a good understanding of ticketing and or booking systems Experience working for a ticket office in a stadium/venue or theatre would be advantageous Have experience in the use of CRM systems for marketing purposes Have excellent organisational and customer service skills Able to demonstrate excellent verbal and written communication skills Knowledge of spreadsheets and the ability to write reports would be advantageous Able to problem solve and deal with situations in a calm and efficient matter with the ability to work under pressure and prioritise to meet deadlines Highly self-motivated and wish to develop their career Monday – Friday: 9am-5.30pm Home match days: 10am – 3pm and 30 minutes after the match. Two written references will be required. Southend United is committed to safeguarding and promoting the welfare of children and young people and expects all staff and employees to share this commitment. Southend United is also an Equal Opportunities’ Employer and welcomes applications from all sections of the community. Please note that shortlisted candidates will be contacted within 72 hours of application and due to the volume of applications received, we are unable to provide specific feedback on unsuccessful applications. Executives In Sport Group are retained exclusively on behalf of Southend United Football Club and all applications will be reviewed by EISG. If you think this could be the right opportunity for you, click apply or send your CV to Tom at Executives in Sport Group