SPORTS RECRUITMENT REIMAGINED

Hospitality Sales Manager

London

We’re exclusively retained on behalf of one of London’s most prestigious sporting venues to identify a Hospitality Sales Manager. Playing a key role in executing a sales and marketing plan, you will maximise all sales ensuring all hospitality products are sold. By managing your own team, you will make sure all goals are achieved within the sales team. This exciting opportunity requires strong experience in sales with a proven track record of selling to a diverse customer base and delivering record sales targets. Reporting to the Head of Sales, you will develop a sales plan to help grow the company and innovative campaigns to generate revenue. You will be tasked with some of the following key responsibilities; Defining and executing the hospitality sales strategy Deliver monthly team targets Provide data-driven analysis of sales results from you and your team Mentor and manage your team, with development and performance appraisals Utilising CRM data to gain insight into existing customers Drive collaboration between events and hospitality sales teams to help gain opportunities for all departments Actively monitor the teams work to ensure all team goals are met Defining target audiences, routes to market and deploy resource appropriately Experience we are looking for: Proven experience selling corporate hospitality and achieving hospitality sales targets in a venue or sports stadium Extensive sales experience and a track record of delivering against sales targets Experience in leading a high performing sales team Leadership skills and the ability to not only manage a team but also lead people to be successful You will be a persuasive sales professional when it comes to written or verbal communication when making that final deal. Leading, motivating and influencing the sales team to ensure outstanding service and results, you’ll implement and manage the sales process throughout the department. Working with the Head Sales to define a strategy and ensure high-quality delivery of major events.

Deputy Head of Sales

Warrington

We are recruiting on behalf of one of the North West’s most prestigious sporting venues to identify a Deputy Head of Sales. You will work support and work closely with the Head of Sales to produce profitable sales. This exciting opportunity requires you to motivate and lead the sales team to ensure excellent results and exceptional service. You’ll develop and manage relationships with important customers, stakeholders and external suppliers. As the main contact for the sales team, you’ll be tasked with some of the following key responsibilities: · Defining and executing the premium hospitality sales strategy · You will represent the Head of Sales at all meetings such as association events and conferences. · You will create a marketing plan with the Head of Sales and Head of Marketing to deliver return of investment. · Defining target audiences, routes to market and deploy resource appropriately · Building the sales team, optimising structure, providing coaching, setting priorities and making sure all targets are met · Reporting and monitoring efficiency within the region · Understanding the company’s goal is key to increasing the company’s performance · To make sure data is accurate and is managed within the company’s sales system · Undertaking special duties outside the normal daily/weekly routine. Managing, motivating and leading the sales team to ensure great energy is around the team so outstanding service and results are met. Creating opportunities that will lead to an increase in sales either through meeting potential clients or maintaining clients.

Business Development Executive

London

WHO THEY ARE AND WHAT THEY’RE LOOKING FOR// A prestigious sports organisation based in London, with offices across the country, are seeking a Business Development Executive to drive forward the organisations Conference and Events business. WHAT YOU’LL BE DOING// Converting enquiries into sales to drive this highly regarded organisation forward a key responsibility for the individual who will do this role. As well as this, highlighting and targeting new sectors will be your job whilst also successfully account managing to not forget your current clients. Negotiation and your skills of persuasion will be put to the test on a regular basis as you ensure strong levels of repeat business. You’ll work with catering and operations teams too, making sure the service is delivered at the standard expected with the clients experience paramount. THE SKILLS & EXPERIENCE YOU NEED// Be a self-motivated, sales and target driven person Have a proven record of sales negotiation and persuasive selling skills Possess experience in new business development and account management Be able to prioritise and meet deadlines Have excellent attention to detail and organisational skills Have a full driving licence and access to a car

Ticket Office Manager

Middlesbrough

WHO THEY ARE AND WHAT THEY’RE LOOKING FOR// Middlesbrough Football club are actively seeking a Ticket Office Manager to join their busy ticketing team. The role requires someone who can add value to the team by maximising sales and delivering an exceptional service experience for all supporters. WHAT YOU’LL BE DOING// To lead the Ticketing department ensuring a professional working environment that supports the key business objectives of the club. Identify commercial opportunities. To introduce new ideas and ways of working through sales and marketing analysis to deliver measured results. Working with external partners and internal departments to target new and retain existing business. Liaise with internal departments and external suppliers and agencies such as Retail, Media, Ticketmaster, Sports Alliance etc. to maximise overall efficiency and effectiveness as well as ensuring coordinated, consistent, accurate and timely communications with supporters through all channels available To drive improved standards and customer service to supporters through training and performance management of staff. Meet agreed expenditure budgets through effective resource planning and careful analysis of department requirements. Ensure all Staff are fully aware and have a clear understanding of their responsibilities in relation to Health and Safety, Club policies and legislation Provide a friendly, courteous and efficient booking experience for all supporters. THE SKILLS & EXPERIENCE YOU NEED// Have a sound knowledge of processes used for financial reconciliation across a wide spectrum of payment options including electronic payments, cash and finance administration. Have experience of using Microsoft office packages and of producing data and financial reports. Be experienced at communicating at a senior level when dealing with external companies. Be adept at using a ticketing system, including the use of a CRM system Have a proven track record of effectively leading a medium to large team of staff across a wide age spectrum and within a high-pressured ticket office environment, including developing and motivating, objective setting and delivering results. Have a sound business acumen and the ability to analyse data and financial information to identify areas of weakness within the business. Be passionate about customer service with the ability to identify opportunities to improve standards at all levels. A calm and emphatic nature and able to find resolutions to problems whilst under pressure is essential. Have an ability to remain controlled under conditions of stress and the ability to show an understanding of customers’ needs whilst appreciating the emotion associated with the business. Have a high degree of flexibility/adaptability and maintain effectiveness when faced with changes to environment, people or tasks at short notice. Be a determined leader and have a strong desire to drive improved processes. The Executives In Sport Group are exclusively retained by Middlesbrough Football Club to recruit a ticket office manager and all applications will be processed by The Executives In Sport Group.

Head of Finance

Northampton

WHO THEY ARE AND WHAT THEY’RE LOOKING FOR// A prestigious sporting venue based in Northampton are seeking a Head of Finance to oversee all financial documents and procedures. This is an exceptional and exciting opportunity for a driven finance professional. WHAT YOU’LL BE DOING// Produce timely, consolidated financial information, financial accounts and balance sheet reports Manage cross departmental budgets and relationships Manage key stakeholder and third-party relations and be the head contact for external audit process Lead, manage and influence the Finance Team to ensure key reports and information are precise and that in-house policies and procedures are followed Work with business associates to identify key performance measures and report on them accurately to provide significant information to support business decision making Provide financial contribution and awareness into all system development initiatives Accountable for the preparation and review of all group legislative accounts Assist the business and finance function with ad-hoc requirements THE SKILLS & EXPERIENCE YOU NEED// Qualified ACCA, CIMA or ACA Accountant Track record of accomplishment in leading and managing a finance team Able to construct professional relationships and influence at the top level Experience and competence gained from a fast-moving customer focused environment Experience of managing internal and external stakeholders Good commercial awareness Excellent organisation and time management skills Flexible and capable of working five days a week plus weekends Full clean UK driving license In return // Competitive salary Excellent benefits package Opportunity to develop career To apply please send your CV to tom@eisg.com

Conference and Event Sales Manager

London

Our client, a leading event provider and entertainment venue, is looking for an experienced Conference and Event Sales Manager to join their team. You will be responsible for the delivery of conference and event packages, increasing sales from developing new business and growing the existing customer base. What you will be doing: Planning and leading the Sales Team in the selling of conference and events, developing new business within the department. Supporting the Head of Sales with the annual budget for the department and producing financial planning. Using Key Metrics and implementing a strategic sales plan, you will be tasked with maximising revenue through new business channels and developing existing relationships. Developing a structured Account Management plan to ensure that all commercial opportunities are realised from existing key accounts. Monitoring and reporting on KPIs for the team of Sales Executives and ensuring that targets and objectives are met. Working closely with the sales team to mentor, train and develop their skills, maximising their productivity and creating a thriving and enjoyable working environment. Conducting competitor pricing analysis, forecasting on seasonal and local trends within the market. Working closely with the Sponsorship Department to help grow hospitality sponsorship opportunities and assisting the Head of Sales with larger Corporate Sponsorship. Liaise with catering and hospitality teams to oversee the delivery of F&B Services, ensuring that standards are met at the highest expectations. What you will need: Considerable experience in conferences and event sales and at least 2 years in a Sales Management position with responsibility for a sales team. Experience of developing and training a sales team, working with KPIs and Business Management Information. A background and strong track record in New Business Development. Experience with EBMS systems. Ideally, Degree educated in a Business related field. If you think this could be the right opportunity for you, click apply or send your CV to emma@eisg.com

Ticket Officer Supervisor

Portsmouth

WHO THEY ARE AND WHAT THEY’RE LOOKING FOR// Portsmouth Football Club are actively seeking a Ticket Office Supervisor to join their busy ticketing team. The role requires someone with excellent customer service experience and the ability to manage, motivate and drive performance. The Executives In Sport Group are exclusively retained by Portsmouth Football Club and applications will be processed by The Executives In Sport Group. WHAT YOU’LL BE DOING// You’ll be joining the ticketing team in an incredibly fast moving role, taking on a supervisory role to oversee the Ticket Office staff and support the Ticket Office Manager. You will be a main point of contact for supporters both on a match day and non-match day in the purchase of match tickets, using your exceptional customer service skills to ensure the smooth running of the Ticket Office. As an enthusiastic member of the team, they will look to you to provide support and to proactively drive sales initiatives to further grow the club commercially. Further responsibilities will include: ·Using the club’s ticketing system to sell all products for sale through the ticket office and hospitality departments. ·Drive ticketing sales, by proactively supporting and delivering sales initiatives with the marketing department. ·Generating ticket sales using direct marketing with previous customers using the club’s CRM system. ·Liaise with Pompey in the Community over ticket offers for football teams, schools or community groups. ·Provide a friendly, courteous and efficient booking experience for all supporters. ·Ensure the correct handling of all sensitive data, in order for Portsmouth Football Club to stay GDPR compliant. ·Assist casual staff or other departments with any ticketing queries they have. ·Identify key trends and opportunities from all reporting and analysis to provide an enhanced level of service and improved sales. THE SKILLS & EXPERIENCE YOU NEED// ·To represent Portsmouth Football Club, in a loyal and professional manner with a positive, enthusiastic and optimistic attitude at all times. ·To be a highly organised, efficient, proactive member of the ticketing team, with the commitment to always deliver a high standard of work. ·The ability to stay calm under pressure when dealing with difficult and stressful situations. ·Possess excellent communication skills, both face to face and over the phone. ·Knowledge of ticketing is desirable, but not essential ·The ability to work alone as well as part of team, and to ensure all deadlines are met. ·A good knowledge of Microsoft Office suite including word, excel and outlook. Due to the nature of this role you must be able to work all home match days- including weekends and occasional weekday evenings. If you have the passion and drive to succeed in this role and think it could be the ideal next step for you, then send your CV to Emma at Executives In Sport to apply

Head of Hospitality Sales

London

We’re exclusively retained on behalf of one of London’s most prestigious sporting venues to identify a Head of Hospitality Sales. A key strategic role, you’ll have a rare opportunity to build your own team, define go to market strategy and define your target audience which is likely to include high net worth individuals and large corporate institutions. This exciting opportunity requires strong experience in a senior hospitality sales role within a significant venue and a track record of achieving / exceeding budget. You’ll develop the marketing plan, be digitally savvy, use compelling content to engage your audience and be used to selling premium hospitality in prestigious venues and / or major events. Developing innovative campaigns to generate revenue you’ll be tasked with some of the following key responsibilities; ·Defining and executing the premium hospitality sales strategy ·Developing an understanding of key customer segments and their needs to optimise propositions and pricing ·Defining target audiences, routes to market and deploy resource appropriately ·Building the hospitality sales team, optimising structure, providing coaching, setting priorities and targets ·Maximise the revenue/yield delivery of Hospitality across all products: ·Reporting and budget management Managing, motivating and leading the sales team to ensure outstanding service and results, you’ll implement and manage the sales process and work closely with the Director of Hospitality Operations to define strategy and ensure high-quality delivery of major events. Setting sales budgets across income and expenditure, you’ll work closely with the in-house catering team and also with external agencies and resellers.

Partnership Sales Executive

London

A new and exciting opportunity has arisen for a Partnership Sales Executive to join a major London based sports organisation. Joining a hugely ambitious sports organisation, you’ll need a strong understanding of the sponsorship landscape, ideally in sport. This position will play a key role in the partnership sales process for the sports organisation in the UK, in the London region. The focus for the successful candidate will be on acquisition of new partners - prospecting, pitching, negotiating and securing new partners. Ideally you will have an understanding of how sponsors activate and experience in the handover process Key Responsibilities: · Identify, approach and successfully account manage new prospects order to achieve agreed targets for sponsorship income · Manage and improve existing relationships with current partners to deliver beneficial partnerships · Work with senior management on the development and negotiation of contracts relating to sponsorship agreements Experience required: · Working in a fast moving, sales focused, target driven environment with proven success in winning new business. · Experience of securing new commercial sponsorships and partners, preferably in the sports industry · Proven ability to offer an outstanding account management service · Experience of presenting to senior level employees at major brands

Ticketing Executive

London

WHO THEY ARE AND WHAT THEY’RE LOOKING FOR// A leading London sport club are actively seeking a Ticketing Executive to join their busy ticketing team. The role requires someone with ticketing experience and excellent customer service skills. WHAT YOU’LL BE DOING// You’ll be joining the ticketing team in an incredibly fast-moving role, leading all away ticketing sales and to oversee the Ticket Office staff and support the Ticket Office Manager. You will be a main point of contact for supporters both on a match day and non-match day in the purchase of match tickets, using your exceptional customer service skills to ensure the smooth running of the Ticket Office. As an enthusiastic member of the team, they will look to you to provide support and to proactively drive sales initiatives to further grow the club commercially. Further responsibilities will include: ·You will lead on all away match ticket sales including set up through to completion. ·To operate Ticket Office systems, processing online, personal and phone orders in a methodical and organised way. ·Experience working in customer service focused team in a sporting environment would be beneficial ·Experience using ticketing software would be an added advantage ·Drive ticketing sales, by proactively supporting and delivering sales initiatives with the marketing department. ·Provide a friendly, courteous and efficient booking experience for all supporters. ·Assist casual staff or other departments with any ticketing queries they have. ·Identify key trends and opportunities from all reporting and analysis to provide an enhanced level of service and improved sales. THE SKILLS & EXPERIENCE YOU NEED// ·To represent the sporting organisation, in a loyal and professional manner with a positive, enthusiastic and optimistic attitude at all times. ·To be a highly organised, efficient, proactive member of the ticketing team, with the commitment to always deliver a high standard of work. ·The ability to stay calm under pressure when dealing with difficult and stressful situations. ·Possess excellent communication skills, both face to face and over the phone. ·Knowledge of ticketing is desirable, but not essential ·The ability to work alone as well as part of team, and to ensure all deadlines are met. ·A good knowledge of Microsoft Office suite including word, excel and outlook.

Hospitality Sales Executive

London

WHO THEY ARE AND WHAT THEY’RE LOOKING FOR// A world leading London based Premier League football club who are seeking a Hospitality Sales Executive to drive forward the organisation's new hospitality areas and develop on its existing success. WHAT YOU’LL BE DOING// In this role, you will be a key figure in driving the new business sales in the expansion of the clubs hospitality offering. Highlighting and targeting new sectors will be your job whilst also successfully account managing the clients you bring on board. Negotiation and your skills of persuasion will be put to the test on a regular basis as you ensure strong levels of repeat business throughout the season. You’ll work with catering and operations teams too, making sure the service is delivered at the standard expected with the clients experience paramount. You’ll have great networking and interpersonal skills and will use these to develop your business relationships and drive forward profitable partnerships for the club. THE SKILLS & EXPERIENCE YOU NEED// Experience of working in a fast-moving, target focussed environment Sales experience in the hospitality/sports/entertainment industry would be beneficial Strong account management skills A proactive approach to identifying opportunities Very strong communication and relationship building skills To apply for this role please send your CV to james@eisg.com

Motion Graphics Designer

London

WHO THEY ARE AND WHAT THEY’RE LOOKING FOR// A leading London sport organisation have an exciting opportunity for someone to join their media department. They’re looking for a creative Motion Graphics Designer to play a key role in their social media content and support Head of Content. WHAT YOU’LL BE DOING// You will play an important role in creative thinking and implementation for commercial content across all digital platforms including their website, YouTube channel and social media as you research opportunities to create head turning content alongside their commercial partners. You will need to stay ahead of the game, so timeliness is imperative. In this fast moving industry you’ll need to stay ahead of the competition in your design, taking on the challenge to create head turning motion graphics, using your skills in Adobe Premier Pro and After Effects to create content in line with current popular sport culture and major events You will work beside the Head of Content on a day to day basis, assisting in any tasks instructed by the Head of Content and Digital & Commercial Director as well as your own tasks. This role will see you work across the full design process, supporting the commercial and content teams with pitches through ideation and asset creation, to create graphics in line with the brand and contractual obligations. THE SKILLS & EXPERIENCE YOU NEED// Advanced skills in Adobe Premiere Pro and After Effects. Developed skills in design packages such as Adobe Illustrator. Must have strong track record of producing powerful content. Developed knowledge and experience of all digital media, including social media. Advanced video editing skills including a clear understanding of audio and colour correction.